Facilities available to citizens for obtaining information:

• Reception counter operating at zonal level.
• Introduced Single Window System (Proformas enclosed)
• Introduced own Web site.
• Network such as telephone facility, inter-com system and fax etc.
• Installation of Notice Boards.
• Created public grievances cell.
• Through Newspapers/ Advertisements and Press Notes.
• Printed Brochures and Hand Bills.
• Publication of Annual Administration reports.

Working hours of library or reading room of public use.

• In this connection it is submitted that though we have our own library but the facility is only extended to GMADA/PUDA staff and there is no such facility to use the library by the General public.